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Shiv Guru Cargo staff scanning e-commerce parcels in a warehouse
E-Commerce Logistics

E-Commerce Logistics in Mumbai

Shiv Guru Cargo handles e-commerce logistics from Mumbai to customers across India, and to international destinations where applicable. You can hand over orders already packed, or we can help with order processing and pick and pack before dispatch. Bookings generally start from 10 kg.

Mumbai to
Pan India
International
Where Applicable
Generally From
10 kg
Seller-Packed or
Fulfillment Support
Shiv Guru Cargo staff packing an e-commerce order
E-Commerce Logistics for Online Businesses

Getting Your Orders to Your Customers

Selling online is only half the job. The other half is getting each order out of the door, onto the right transport and to the customer, and dealing with what comes back.

Shiv Guru Cargo supports that side of the business. Depending on what you need, we can help with:

  • processing the orders you share with us
  • pick and pack, where it forms part of the agreed arrangement
  • dispatch
  • transportation and delivery to the customer
  • shipment updates
  • returns and replacement shipments

You share the order and shipment details, and we coordinate the logistics according to the arrangement we agree with you.

Working With Us

Two Ways to Work With Us

Ready-to-Ship Orders

If your orders are already packed and labelled, you hand them over as agreed and we take care of the movement and delivery. This suits sellers who prefer to keep packing in-house.

Order Processing & Pick-and-Pack Support

If you'd rather not pack every order yourself, we can help process your orders and prepare them for dispatch. Pick and pack support is available where this forms part of the agreed service arrangement.

Our Services

E-Commerce Logistics Services

Order Processing Support

Order and shipment details you provide are processed for dispatch according to the agreed arrangement.

Pick & Pack Support

Available where this forms part of the agreed service arrangement, with orders prepared for dispatch accordingly.

Domestic Shipping

E-commerce shipments from Mumbai to customers across India.

International Shipping

International e-commerce shipments, subject to the destination, the product and service availability.

Door-to-Door Delivery

Delivery to the final customer's address, subject to location and service availability. Door-to-Door Cargo

Reverse Logistics

Customer returns moved back to you.

Replacement Shipments

Replacement orders sent out to your customers.

B2B & Bulk E-Commerce Cargo

Larger stock movements between businesses, locations or channels.

Shipment Size

Generally From 10 kg

E-commerce logistics generally starts from 10 kg. Larger-volume and bulk requirements can be discussed based on the shipment and service requirement.

COD for Domestic Shipments

Cash on Delivery Within India

COD support is available for eligible domestic shipments within India. COD is not available on international shipments. Let us know if you need COD when you share your requirement, and we'll confirm how it applies to your orders.

Reverse Logistics & Replacements

When Orders Come Back

Returns are part of selling online. We move customer returns back to you and send out replacement shipments when you need them. Decisions on returns, refunds and replacements stay with you and your own customer policies; our role is the logistics.

B2B & Bulk E-Commerce Movement

Moving Stock in Larger Quantities

Not all e-commerce logistics is about individual customer orders. If you need to move larger quantities of stock, whether between your own locations, to another business, or ahead of a sales period, we can coordinate that as a bulk cargo movement using the transport mode that suits the shipment.

Transport Options

The Right Mode for the Shipment

E-commerce cargo doesn't all move the same way. Depending on the shipment, the destination and how soon it needs to arrive, we coordinate movement by road, train, air or sea. Not every mode suits every order, so the transport arrangement is chosen shipment by shipment. Each mode is covered in more detail here:

Discuss Your Requirement
Who This Service Is For

Online Sellers of Different Sizes

Small Online Sellers
SMEs
D2C Brands
Online Retailers
Larger Businesses
B2B E-Commerce Businesses
Products We Handle

Common E-Commerce Categories

We handle eligible products across:

Packaged Products
Packaged Products
Apparel & Fashion
Apparel & Fashion
Electronics (Non-Restricted)
Electronics
Home & Kitchen Products
Home & Kitchen
Personal Care & Lifestyle
Personal Care & Lifestyle
General Merchandise
General Merchandise

Restricted or prohibited goods are not accepted. If you're unsure about a product, tell us exactly what it is before booking.

E-Commerce Logistics Process

How It Works

01

Share Your Requirement

Tell us what you sell, where your orders go and the kind of support you need.

02

Share Order & Shipment Details

You provide the order and shipment details for dispatch.

03

Processing & Packing Where Required

Orders are processed and prepared for dispatch, with pick and pack where it forms part of the arrangement.

04

Suitable Transport Arrangement

We select the transport mode suited to the shipment and destination.

05

Dispatch & Movement

Shipments are dispatched and moved as arranged.

06

Final Delivery

Delivery to the customer, subject to location and service availability.

07

Returns & Replacements Where Required

Returns moved back to you and replacements sent out as needed.

Shiv Guru Cargo customer support executive

Have Any Questions?

Share your requirement with our team and we'll suggest a suitable arrangement.

Contact Us
Tracking & Shipment Updates

Knowing Where Your Shipments Are

Shipment updates are available through website tracking, on WhatsApp and by phone from our team, depending on the shipment arrangement. Track Shipment

Why Choose Us

Why Shiv Guru Cargo for E-Commerce Logistics

Multiple Transport Options

Road, train, air or sea, depending on the shipment.

Seller-Packed or Fulfillment Support

Hand over packed orders, or let us help with processing and packing.

Domestic & International Movement

Across India, and international where applicable.

Door-to-Door Delivery

Delivery to your customer's address, subject to location and service availability.

Reverse Logistics

Returns and replacement shipments handled.

B2B & Bulk Movement

Support for larger stock movements.

Shipment Updates

Website tracking, WhatsApp and phone updates.

Track Shipment
FAQ

Frequently Asked Questions

Do you provide e-commerce logistics in Mumbai?

Yes. We handle e-commerce logistics from Mumbai for online sellers and businesses.

Do you provide Pan India e-commerce shipping?

Yes. We ship e-commerce orders from Mumbai to customers across India.

Do you handle international e-commerce shipments?

Yes, where applicable. International shipments depend on the destination, the product and service availability.

What is the minimum booking weight?

E-commerce logistics generally starts from 10 kg.

Do you handle seller-packed orders?

Yes. If your orders are already packed and labelled, you can hand them over as agreed and we'll handle the movement and delivery.

Do you provide order-processing support?

Yes. Order details you share with us can be processed for dispatch according to the agreed arrangement.

Do you provide pick and pack?

Yes. Pick and pack support is available where this forms part of the agreed service arrangement.

Do you store e-commerce inventory?

No. Inventory storage is not currently provided as part of our e-commerce logistics service.

Do you provide door-to-door delivery?

Yes. Delivery to the final customer's address is available, subject to location and service availability.

Is COD available?

Yes, COD support is available for eligible domestic shipments within India.

Is international COD available?

No. COD is available only for eligible shipments within India.

Do you handle returns?

Yes. We move customer returns back to you. Return and refund decisions remain with you.

Do you handle replacement shipments?

Yes, replacement shipments can be sent out to your customers.

Do you support B2B or bulk e-commerce shipments?

Yes. Larger and bulk stock movements can be coordinated as cargo shipments.

Which transport modes are available?

Road, train, air and sea, depending on the shipment, the destination and its requirements.

What types of products do you handle?

Eligible packaged products, apparel and fashion, electronics, home and kitchen, personal care and lifestyle products, and general merchandise.

Do you accept restricted or prohibited goods?

No. Restricted or prohibited goods are not accepted. If you're unsure about a product, tell us what it is before booking.

How do I receive shipment updates?

Through website tracking, WhatsApp or by phone from our team, depending on the shipment arrangement.

Can you work with orders from different marketplaces or my own website?

Yes. You share the relevant order and shipment details with us, wherever the orders come from, and we coordinate the logistics according to the agreed arrangement.

E-commerce parcels stacked in a warehouse
E-Commerce Logistics

Need Help Getting Your Orders Out?

Tell us what you sell, where your orders need to go, your approximate volumes and whether you'll hand over packed orders or need processing and packing support. We'll suggest a suitable arrangement and prepare a quote.