Frequently Asked Questions

We are a cargo and logistics company. Our services are:

• Air Cargo
• Sea Cargo
• Train Cargo
• Transportation
• Warehousing
• Door-to-Door Cargo
• Packers & Movers
• E-Commerce Logistics

We handle both personal and commercial shipments, from household goods to business consignments.

We are based in Mumbai and move cargo from Mumbai to destinations across India. International movement is available through applicable services, depending on the shipment, destination and service requirements. Our Air Cargo service covers domestic shipments within India.

• Air cargo: for domestic shipments, airport-to-airport or door-to-door where applicable.
• Sea cargo: FCL and LCL, for domestic and international routes.
• Train cargo: from Mumbai to destinations across India, using suitable passenger-train parcel or luggage capacity where applicable.
• Road transportation: FTL and PTL options.

The right choice depends on the cargo, the route and how soon it needs to arrive.

It depends on the service. General cargo bookings generally start from around 10 kg. Air cargo starts from around 2 kg, and sea cargo generally from around 200 kg. Actual acceptance can also depend on the shipment and service requirements.

There isn’t one fixed maximum. Larger and heavier shipments can be considered depending on the cargo, the route, the transport mode and the handling it needs. Share the details and our team will check what is possible.

Rates depend on:

• the cargo type
• weight and dimensions or volume
• origin and destination
• transport mode
• any added services, such as packing or door-to-door delivery

Rates depend on the shipment details provided. If the actual weight, dimensions, route or service requirements differ, the applicable rate may also change.

Share:

• the cargo type
• approximate weight
• dimensions or volume where relevant
• pickup location and destination
• the service you need

Complete details help our team prepare an accurate quote without repeated back-and-forth.

Once you confirm the quote, our team coordinates the booking, pickup and any documentation the shipment requires.

Every shipment is reviewed before it is accepted. Dangerous goods are not accepted for sea cargo, and restricted goods are not accepted for e-commerce logistics. If you’re unsure about an item, check with our team before booking.

Open the Track Shipment page and choose an available tracking option: AWB, reference or order ID, mobile number, or LTL / LR number. You’ll see the latest recorded status and the tracking history available for your shipment.

Door-to-door cargo is one of our services. Pickup from your location and delivery at the destination can be arranged where applicable, depending on the service, route and destination.

First, check the details you entered, or try another tracking option such as your reference number. If the status still doesn’t show, contact our team with your tracking or booking reference and we’ll look into it.

Packing and repacking support is available where applicable, with careful handling suited to the cargo. For home or office relocation, our Packers & Movers service covers packing, loading and unloading.

We can guide you on transit insurance options where applicable. Insurance is provided by a third-party insurer, and cover is subject to the insurer’s policy, terms and eligibility.

Call or WhatsApp us on +91 98920 00469, email csdsgc@gmail.com, or send a message through our Contact page. Our office is at 37 Tank View, Sahar Village, Sahar Road, Andheri East, Mumbai - 400099.

Monday to Saturday, 7:00 AM – 11:30 PM, and Sunday, 11:00 AM – 6:00 PM.