Frequently Asked Questions
Answers to common questions about our cargo and logistics services.
General
What services does Shiv Guru Cargo provide?
We provide air cargo, sea cargo, train cargo, road transportation, warehousing, door-to-door cargo, packers and movers, and e-commerce logistics.
What areas do you serve?
We offer cargo services across India along with international air and sea freight to major global destinations.
Do you handle both personal and commercial cargo?
Yes. We handle household and personal goods as well as commercial, industrial and e-commerce cargo.
Rates & Booking
How is my shipping rate calculated?
Rates depend on cargo type, weight and volume, origin, destination, transport mode and delivery timeline. Use the Rates & Get Quote form for an estimate.
How long does it take to get a quote?
Our team usually responds within 24 hours. For urgent requirements, please call us.
How do I book a shipment?
Once you confirm the quote, our team assists with booking, pickup and documentation.
Tracking & Delivery
How do I track my shipment?
Use the Track Shipment page and enter your AWB / tracking number to see the latest status.
Do you provide door-to-door delivery?
Yes. Pickup from your location and final delivery at destination can be arranged.
Packing & Support
Do you provide packing and insurance?
Yes, we offer professional packing and safe handling, and can guide you on cargo insurance options.
How can I contact customer support?
Call or email us using the details on the Contact page, or send a message through the contact form.