Frequently Asked Questions
Answers to common questions about tracking, services, compliance, and delivery timelines.
How do I track my Shiv Guru Cargo shipment in real time?
You can enter your AWB / LR number, reference/order ID, or mobile number into our instant tracking box on the Tracking page. You will get live status, route milestones, and estimated delivery time.
What cargo services does Shiv Guru Cargo provide across India?
Established in 2010, Shiv Guru Cargo provides complete end-to-end logistics solutions including 32ft Multi-Axle Road Freight, Dedicated Indian Railways Container Rakes, Same-Day Airport Air Cargo, Temperature-Controlled Cold Chain Logistics, and Grade-A Warehousing.
Are Shiv Guru Cargo shipments fully insured and E-Way bill compliant?
Yes! Every consignment processed by Shiv Guru Cargo includes automated GST E-Way Bill validation, barcode scanning, and optional Transit Insurance coverage against damage or loss up to ₹5 Crore per consignment underwritten by leading Indian public sector insurers.
What is the transit time for Air Freight vs Road Freight between Indian metros?
Air Freight between major metro pairs (e.g. Mumbai to Delhi, Bengaluru to Kolkata) delivers within 12 to 24 hours door-to-door. Road Transport via our 32ft express container fleet typically takes 48 to 72 hours via national expressways with dual drivers.
How can corporate clients request custom SLA contracts and freight quotes?
You can contact our Corporate Helpdesk at 1800-210-9000 or email corporate@shivgurucargo.in for key account managers and a custom freight quote.
Can I download Digital Proof of Delivery (POD) after delivery?
Yes, once the consignee signs for the delivery, a digital Proof of Delivery with signature/photo confirmation is uploaded and made available through our tracking portal.